Marshydro sales rep
AFN Authorized Vendor
- Jan 12, 2015
- Reaction score
Hi Cat,I'm really confused. If anyone could explain this to me, I'd be very grateful. Marshydro got back to me and said something about only replacing the black coloured diodes. Apparently, the other diodes are "sulfuration LED's".....what? The exact same chips are blown on both lights.
They said the black diodes are easily replaced and will cost £10 shipping, but if I want to repair the "sulfuration LED's" then I need to replace all 60 LED's and this will cost £30.
Marshydro suggest that I must burn sulphur in the tent to disinfect plants or it's the plant food I use. Really? I use Calmag, Flora Gro, micro and bloom. Here's another couple of pics. Can anyone tell me if the four blown LED's can be replaced, even the ones that appear totally burnt out, which must be the "sulfurated" ones. TBH, I haven't a clue. I wonder if it might be easier to figure out what colour diodes I need and buy them on ebay.
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Here's the email I received
Hope you are fine. After we checked the problem of your led grow light. The 2 lights has been sulfuration by the sulfur. No offense. But you must burn the sulful under the light to disinfect your plants right? Or there has sulfur in your nutrition.
As you know the electric can not touch the sulfur and the light should be corrison by sulfur. So the solution should be below.
1. We can ship you the burned leds (black leds) and you just need pay us 10USD shipping fee. But the sulfuraration leds can not solve.
2.If you also wanna solve the sulfuration leds. Your light need replace all the 60led. Maybe you need pay at least 30 USD for the leds.
Please let me know your idea and wait for your kind response.
I asked my colleague, since your light is out of the warranty, so we can ship you free diodes, and you only need to cover the shipping fee $10.
Both of your lights are 440 burnt out, that is blue diodes.