My apologies on the delay, we have around 10 forums that we try to engage comments on and sometimes it takes us a little bit to get to the matter.
That being said, we don't produce product direct in your area, rather supply it to a distributor that bottles our products down for us. There's a chance that you may have received a shortfill, assuming what you say is correct. This would fall under the realm of a warranty exchange and if you talk to the retailer you purchased from, there shouldn't be any issues with receiving a replacement.
My apologies on the inconvenience. If you need assistance in this matter, the first thing to do would be to submit a contact submission on our website. We can't fix the problem if we don't know about it.
Let us know if there's anything we can do...
I had the same issue with the 1 litre bottles.update....
well im sad to say that i only have the micro and bloom solutions left of Remo and this lady is just have to continue without the rest....and my 2 ltr comp grow as well.....hhhmmmmm....oh and @RemoNutrients .....I dont know when you will be back on AFN....as you peruse about 10 forums.....but the short fill was not the only issue...mayhaps you would care to look further back and tackle the bottle issue?? Y'know where your bottles didnt seal properly for me?......oh and so you don't have to "Assume i'm correct!" .....I took some pics for youView attachment 927101 View attachment 927102 View attachment 927103 View attachment 927104
BTW no seller would honour my warrenty as my Velokelp had already run out!
same here mate....I started shaking them in the box in the end because it was going everywhere dudeI had the same issue with the 1 litre bottles.
The insert in the lids (foil with a cardboard backing) peeled off nearly every lid the first or second time I opened them.
Shaking the bottle before measuring led to the nutrients leaking around the cap threads after that.